Please ensure that all details at checkout are accurate before proceeding with your order.
In the event that there is an error in particulars (i.e. delivery address), please inform us as soon as possible.
We are unable to guarantee that we can change these particulars, if your order has been picked up by our courier service.
We only ship within Singapore at the moment! We also have 10 outlets Islandwide.
Get in touch with us for self-collection options for your orders at any of our outlets.
Unfortunately, we are unable to ship our products overseas due to the nature of perfumes (flammable & liquid).
Get in touch with us for International Orders.
All orders received before 10am are packed & ready for our trusty courier service to pick up at our warehouse.
Standard delivery takes between 3-5 working days (Sundays & Public Holidays excluded).
If you are strapped for time, please visit any of our convenient retail outlets to purchase the fragrance of your choice.
We have 10 retail outlets islandwide!
BEDOK MALL (Bedok): #01-87/88
CENTRIUM SQUARE (Serangoon Rd): #01-11
JURONG POINT (Boon Lay): #03-81a/b
LUCKY PLAZA (Orchard): #B1-75 / #B1-12 / #B1-153 / #01-34 / #03-72
NORTHPOINT CITY (Yishun): #01-34
TAMPINES 1 (Scent Appeal) : #01-46/47
*Note: We have recently closed our outlet at Century Square (Tampines) -- Please visit us at any other outlets as mentioned above
Great News! We offer free delivery for all purchases made online.
Returns and exchanges
All products purchased online have a strict no-returns/no-refund policy.
Exchanges are done on a case-to-case basis. All products have to be in original packaging & in mint condition, with an original receipt, in order for an exchange to be considered.
Once approved, exchanges will be done for equal value or higher than the purchase value. There will no partial refund if an item of lesser value is chosen.
Please contact us at email@example.com with any issues pertaining to returns & exchanges within 2 days from delivery confirmation.
To ensure maximum hygiene standards, we are unable to facilitate exchanges due to changes of mind.
If you are unsure of any of the fragrances, we urge you to drop by any of our outlets & our friendly staff can assist you in choosing the right scent for you.
In the unlikely event that there are discrepencies in your order, please email us at firstname.lastname@example.org
with the following information & we will get back to you immediately.
1. Order Number
2. Picture of your invoice
3. Picture of the goods you received
Do Note: All items must be in original condition, sealed & unused for an exchange to be done.
Items that have been opened will be void of return/exchanges. Please do check your items before opening them.
All exchanges are to be done in-store to ensure better understanding of what the customer is looking for.
This also ensures a smooth transaction as there is no turnaround time for the item to be received & for quality-checks to be approved before an exchange can be done.
In the event that you are unable to exchange your items in-store, all costs of delivery & handling will be bourne by the customer.
All exchanges are one-off & final. An original receipt will have to be furnished for any exchanges to be considered.
This is our number one priorty. As such, please get in touch with us with any product enquiries prior to your order placement. This is to ensure a smooth transaction and a happy shopping experience for all ☺
Fragrances are subjective to individual taste & preference. If you are sensitive to any scent in particular, we urge you to drop by in store for us to better assist you with your needs.